FAQ
Here, we've compiled answers to common queries about our single-product keepsake and our services to provide you with a better understanding of what we offer.
Q1: What is the single-product keepsake offered by MKE Retail?
Our single-product keepsake is a unique, beautifully crafted item designed to encapsulate and celebrate precious memories, love, or significant life events. It's a singular, timeless piece that serves as a heartfelt reminder of a special moment.
Q2: How can I purchase a single-product keepsake?
To purchase our single-product keepsake, simply visit our website at mkeretail.com. Browse our collection and choose the design that resonates with you. Follow the prompts to complete your purchase securely online.
Q3: Can I personalize or customize the single-product keepsake?
Yes, you can personalize the single-product keepsake! Depending on the design, you can add initials, names, dates, or other custom details to make it uniquely yours or a thoughtful gift for a loved one. Just reach out to us and let us know your requirements and we will try our best to cater to your specifications.
Q4: How long does it take to receive my order?
The delivery time varies based on your location and the customization options selected. Typically, orders are processed within 1-3 business days, and standard shipping takes approximately 3-5 days. Expedited shipping options are also available for a faster delivery.
Q5: What if I'm not satisfied with my purchase?
We strive for your complete satisfaction. If for any reason you are not happy with your purchase, please contact our customer service team at support@mkeretail.com within 7 days of receiving your order. We will work with you to address your concerns and find a suitable solution.
Q6: How can I reach your customer service for assistance?
For any inquiries, assistance, or concerns, please feel free to contact our customer service team at support@mkeretail.com or call us. Our dedicated team is here to assist you and ensure a pleasant shopping experience.
Q7: Is there a warranty for the single-product keepsake?
We stand by the quality and craftsmanship of our single-product keepsake. If you experience any issues with your keepsake due to manufacturing defects, please contact us, and we will address the matter promptly.
Q8: Do you offer international shipping?
Yes, we offer international shipping to several countries. During the checkout process, you'll have the option to select your country for delivery. Please note that shipping times and fees may vary based on the destination.
If you have any additional questions or require further assistance, please don't hesitate to reach out. We are here to help and ensure your experience with MKE Retail is exceptional.